Looking for help? Start a chat with our virtual assistant Eva. If needed, she will connect you with a specialist.

Frequently asked questions

Troubleshooting an inactive station

Activating your station in EVBox Everon

Activating your charge card in EVBox Everon

How to order a charge card or keyfob

Setting up your EVBox Everon account

Dealing with a stuck charging cable

Retrieving your station security code

Helpful resources

Help center

Installation manuals

Product specifications

User manuals

Contact us

Virtual assistant (recommended)

Our virtual assistant Eva is here to help. If needed, she will connect you to a specialist.

Partner Portal

Are you an EVBox partner? Log in for dedicated services and support.

Support webform

Our specialists will respond to you within 24 hours.


You can reach us by phone 24/7:

Netherlands: +31 202595380
France: +33 189960933
Belgium: +32 33187463
UK & Ireland: +44 3304701958
North America: 224-788-0090
DACH: +49 8954196575
Denmark: +45 80826822
Sweden: +46 840309409
Finland: +358 942721470
Norway: +47 23960329

Check the current status of EVBox Everon

Encountering issues with EVBox Everon? Check our status page for incident updates.