{"id":72915,"date":"2024-04-18T13:40:30","date_gmt":"2024-04-18T11:40:30","guid":{"rendered":"https:\/\/intellias.com\/?post_type=blog&p=72915"},"modified":"2024-07-16T03:24:19","modified_gmt":"2024-07-16T01:24:19","slug":"internet-of-things-iot-hospitality-industry","status":"publish","type":"blog","link":"https:\/\/intellias.com\/internet-of-things-iot-hospitality-industry\/","title":{"rendered":"IoT in Hotels: Solutions That are Transforming the Industry"},"content":{"rendered":"
One of the oldest industries in the world, hospitality is readily absorbing all technological innovations that have the potential to improve the guest experience and enable more efficient service. The sector suffered a considerable blow with the COVID-19 pandemic, which resulted in harsh travel restrictions and supply chain disruptions.<\/p>\n
But the most painful consequence of the pandemic was the loss of qualified staff, which in the US alone resulted in a 48.6% decrease<\/a> in total employment in the leisure and hospitality industry. During the pandemic, forward-looking hotel chains and individual establishments turned to digital technology to compensate for a lack of skilled personnel, ensure their guests\u2019 safety and comfort, and keep their businesses afloat.<\/p>\n The Internet of Things (IoT) stormed into the travel and hospitality domain to resolve some of the biggest pandemic-induced issues, automating tasks previously performed by hotel staff and minimizing guests\u2019 interactions with both staff and objects in the public space through contactless check-in and check-out. Yet the potential of IoT in hotels turned out to go far beyond meeting social distancing requirements, opening new and sometimes quite unexpected opportunities for the hospitality industry.<\/p>\n Smart devices are firmly on the way to transforming the guest experience on top of justifying hotels\u2019 investments in them via returns from intelligence-based predictive maintenance, asset allocation, and \u2014 above all \u2014 service effectiveness. Today, the hospitality sector has moved past questioning the relevance of IoT and is actively exploring ways to adopt it, testing new approaches and demonstrating new gains. The global IoT market in the travel and tourism industry (including software, hardware, and services) is forecast to reach $28 billion by 2027<\/a>, with the software sector showing the fastest growth.<\/p>\n <\/p>\n Source: Statista<\/a><\/em><\/p>\n In this post, you will see the transformation triggered by the Internet of Things in the hospitality industry<\/a>, creating unique experiences and changing the approach to hotel maintenance.<\/p>\n For the hotel and hospitality industry, connected technologies bring quite a number of benefits, primarily thanks to their ability to automate tasks large and small that need to be done on a daily basis. Such automation accelerates flows and performs lots of unseen services that contribute to maintaining an unvaryingly high quality of hotel stays for guests. Yet the benefits of Internet of Things in hospitality extend far beyond this.<\/p>\nGlobal IoT connected devices 2019-2030 forecast (billions)<\/h2>\n
Advantages of IoT in hospitality<\/h2>\n
Personalization of guest experiences<\/h3>\n