{"id":24977,"date":"2020-05-28T11:58:45","date_gmt":"2020-05-28T09:58:45","guid":{"rendered":"https:\/\/www.intellias.com\/?p=24977"},"modified":"2024-01-18T16:47:52","modified_gmt":"2024-01-18T15:47:52","slug":"remote-solution-assessment-to-support-our-client-s-decision-making-process","status":"publish","type":"post","link":"https:\/\/intellias.com\/remote-solution-assessment-to-support-our-client-s-decision-making-process\/","title":{"rendered":"Remote Solution Assessment to Support Our Client\u2019s Decision-making Process"},"content":{"rendered":"

Business challenge<\/h2>\n

Our client owns a chain of premium resorts with integrated casino gaming facilities in Asia, Australia, and Europe. Having provided an excellent entertainment experience to guests for years, the company has grown to more than 21,000 employees. Consequently, they needed to modernize their employee management system. But they faced some decisions: Should they update the existing system or implement a new one? If they updated the existing system, what features must be updated? If they went with a new system, should they purchase an existing solution or build a custom one?<\/em><\/p>\n

Our client had to consider a lot of information to make a wise choice. Therefore, they began looking for a mature vendor who would not just execute tasks by following instructions but collaborate with them to find the right approach to product development and management.<\/p>\n

Our client chose Intellias to support their decision-making process for our experience in consulting services<\/a> along with deep technological expertise.<\/p>\n

\"Remote<\/p>\n

Solution delivered<\/h2>\n

Intellias aimed to provide an optimal employee management solution that would be both performative for numerous users and cost-effective for the company. Therefore, we suggested conducting a system assessment to acquire sufficient information for defining the best solution. Once our client approved the solution, we developed a further action plan, which included an on-site visit.<\/p>\n

However, in spring 2020, global circumstances prevented us from traveling. With people\u2019s health as our highest priority, we agreed to collaborate remotely. This presented us with the challenge of planning online communication and ensuring cybersecurity.<\/p>\n

Planning a remote solution assessment<\/h3>\n

A successful assessment<\/a> at Intellias comprises three key aspects.<\/p>\n

First, our proprietary remote assessment methodology includes best practices and is geared to reveal a client\u2019s business goals. It also involves a step-by-step tailored plan that allows the client to easily grasp all actions taken by the Intellias team, the outcomes of those actions, and their impact on the project.<\/p>\n

Second, understanding the significance of data integrity and security for each client\u2019s business, we ensure top cyber security measures for safe access to information and environments that need to be assessed as well as for safe remote communication and data transfer. Cyber security measures we implemented for this project include:<\/p>\n