{"id":17736,"date":"2019-07-15T16:04:38","date_gmt":"2019-07-15T14:04:38","guid":{"rendered":"https:\/\/www.intellias.com\/?p=17736"},"modified":"2024-07-23T10:22:20","modified_gmt":"2024-07-23T08:22:20","slug":"all-in-one-retail-service-platform-to-enhance-customer-experience","status":"publish","type":"post","link":"https:\/\/intellias.com\/all-in-one-retail-service-platform-to-enhance-customer-experience\/","title":{"rendered":"All-in-One Retail Service Platform to Enhance Customer Experience"},"content":{"rendered":"
Our client is a world-renowned car manufacturer that\u2019s been listed among the 100 Best Global Brands by Financial Times for the past six years. The company\u2019s car service platform, which integrates with the customer management systems of over 200 repair centers throughout Canada, called for significant improvements to effectively cater to their customers\u2019 retail and maintenance needs. When our client came to Intellias, their system was buggy and slow at times, lacked useful functionalities, and needed considerable optimization to cut costs and expand database capacity.<\/p>\n