{"id":35014,"date":"2021-06-30T11:00:45","date_gmt":"2021-06-30T09:00:45","guid":{"rendered":"https:\/\/www.intellias.com\/?p=35014"},"modified":"2024-08-13T07:31:38","modified_gmt":"2024-08-13T05:31:38","slug":"personalized-banking-mastering-the-11-act","status":"publish","type":"blog","link":"https:\/\/intellias.com\/personalized-banking\/","title":{"rendered":"Personalization in Banking: The Key to a Perfect Customer Experience"},"content":{"rendered":"
Delivering a personalized customer experience in retail banking comes with changing channels and customer behavior, and yet profit is directly tied to customer satisfaction and loyalty. Banks stand to influence these metrics.<\/p>\n
How? By providing a hyper-personalized banking experience to each and every customer.<\/p>\n
Personalized banking allows financial institutions to provide better, more relevant services on an individual basis, resulting in a higher customer satisfaction rate and strengthening the bank’s position in the market.<\/p>\n\n\t\t\t\t