{"id":76673,"date":"2024-07-10T01:36:33","date_gmt":"2024-07-09T23:36:33","guid":{"rendered":"https:\/\/intellias.com\/?p=76673"},"modified":"2024-07-24T14:44:01","modified_gmt":"2024-07-24T12:44:01","slug":"complex-technology-assistance-for-a-fortune-500-telco-company","status":"publish","type":"post","link":"https:\/\/intellias.com\/complex-technology-assistance-for-a-fortune-500-telco-company\/","title":{"rendered":"Complex Technology Assistance for a Fortune 500 Telco Company"},"content":{"rendered":"<h2 id=\"business-challenge\">Business Challenge<\/h2>\n<p>Growing companies often require expertise beyond their technological capabilities. The companies then seek to <a href=\"https:\/\/intellias.com\/telecom-outsourcing-services\/\">outsource<\/a> IT functions.<\/p>\n<p>In 2021, a rapidly growing telecom company turned to Intellias. The telco needed comprehensive improvements to its existing technology ecosystem, as well as the <a href=\"https:\/\/intellias.com\/telecom-software-development\/\">development<\/a> of new products.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-76681\" src=\"https:\/\/d17ocfn2f5o4rl.cloudfront.net\/wp-content\/uploads\/2024\/07\/SalesMarketing.png\" alt=\"Complex Technology Assistance for a Fortune 500 Telco Company\" width=\"1904\" height=\"927\" srcset=\"https:\/\/intellias.com\/wp-content\/uploads\/2024\/07\/SalesMarketing.png 1904w, https:\/\/intellias.com\/wp-content\/uploads\/2024\/07\/SalesMarketing-300x146.png 300w, https:\/\/intellias.com\/wp-content\/uploads\/2024\/07\/SalesMarketing-1024x499.png 1024w, https:\/\/intellias.com\/wp-content\/uploads\/2024\/07\/SalesMarketing-768x374.png 768w\" sizes=\"(max-width: 1904px) 100vw, 1904px\" \/><\/p>\n<h2 id=\"technology-solution\">Technology solution<\/h2>\n<p>To support the client\u2019s extensive <a href=\"https:\/\/intellias.com\/telecom-digital-transformation\/\">digital transformation<\/a> initiatives, we assembled a cross-functional team of experts, including software developers and testers, UI\/UX designers, a business analyst, a solution architect, and a dedicated project manager.<\/p>\n<h3>Multi-project engagement<\/h3>\n<p>Our collaboration covered the following streams:<\/p>\n<ul style=\"list-style-type: circle;\">\n<li><strong>Data Warehouse and Business Intelligence<\/strong><br \/>\nGuided migration of the client\u2019s business platform to an Azure cloud data warehouse integrated with Power BI for data analysis and visualization, aimed at improving the system\u2019s security, scalability, and performance.<\/li>\n<li><strong>OSS &amp; Process Automation<\/strong><br \/>\nModernization of the client\u2019s backend IT infrastructure to streamline the creation, provisioning, management, and maintenance of network services.<\/li>\n<li><strong>Self-Service Digital Channels<\/strong><br \/>\nDevelopment of a cross-platform user portal offering convenient account and service management for individual subscribers, which enables cross-selling and upselling opportunities for the business.<\/li>\n<li><strong>GIS and Location Analytics<\/strong><br \/>\nImplementation of a wireless network planning tool enabling efficient distribution of 5G towers and small-cell deployments.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-76684\" src=\"https:\/\/d17ocfn2f5o4rl.cloudfront.net\/wp-content\/uploads\/2024\/07\/SalesMarketing-6.jpg\" alt=\"Complex Technology Assistance for a Fortune 500 Telco Company\" width=\"1456\" height=\"816\" srcset=\"https:\/\/intellias.com\/wp-content\/uploads\/2024\/07\/SalesMarketing-6.jpg 1456w, https:\/\/intellias.com\/wp-content\/uploads\/2024\/07\/SalesMarketing-6-300x168.jpg 300w, https:\/\/intellias.com\/wp-content\/uploads\/2024\/07\/SalesMarketing-6-1024x574.jpg 1024w, https:\/\/intellias.com\/wp-content\/uploads\/2024\/07\/SalesMarketing-6-768x430.jpg 768w\" sizes=\"(max-width: 1456px) 100vw, 1456px\" \/><\/p>\n<h3>Our team\u2019s role<\/h3>\n<p>From solution discovery to software implementation and subsequent tech support, Intellias managed the entire delivery process.<\/p>\n<h2 id=\"business-impact\">Business impact<\/h2>\n<p>The newly gained access to high-quality IT services allowed our client to address gaps in internal technology expertise, free up essential talent resources, and meet critical business objectives such as:<\/p>\n<ul style=\"list-style-type: circle;\">\n<li>Improved customer satisfaction<\/li>\n<li>Optimized network planning and maintenance<\/li>\n<li>Streamlined back-office activities<\/li>\n<li>Centralized data storage<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Multi-stream collaboration with a leading US provider of network communications and technology solutions <\/p>\n","protected":false},"author":18,"featured_media":76678,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[35],"class_list":["post-76673","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","tag-telecommunications"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v23.2) - 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