{"id":24866,"date":"2020-05-22T12:50:53","date_gmt":"2020-05-22T10:50:53","guid":{"rendered":"https:\/\/www.intellias.com\/?p=24866"},"modified":"2024-07-22T02:45:33","modified_gmt":"2024-07-22T00:45:33","slug":"cloud-migration-platform-to-reinvent-voice-services","status":"publish","type":"post","link":"https:\/\/intellias.com\/unified-communications-cloud-platform-development\/","title":{"rendered":"Developing a UCaaS Platform for All-in Cloud Communications"},"content":{"rendered":"
The telecom industry is booming, and modern technologies play a crucial role in its development. Our client, a recognized US cloud voice company, empowers communications service providers (CSPs) with high-value digital solutions to address evolving market demands. To modernize their legacy telecom software, the company started with developing session initiation protocol (SIP) features for internet telephony and established a new cloud-based private branch exchange (PBX) by migrating monolith to microservices<\/a>. Next, they expanded their VoIP solution into a unified communications as a service (UCaaS) platform to integrate voice, video, business messaging, and screen\/file sharing.<\/p>\n <\/p>\n All these transformations involved Intellias as a trusted technology partner with deep experience in telecom consulting services and software development<\/a>. After implementing advanced SIP functions and cloud-based switch functionality, we took on our client\u2019s next goal: to build a cutting-edge unified communications (UC) platform. We helped our client develop new digital services for CSPs with competitive pricing and enhanced the customer experience by transforming traditional voice solutions into an integrated UC cloud platform.<\/p>\n Our client came to us looking for strong engineers and cloud consulting services<\/a> to implement a next-level VoIP solution. We started as a team of 17, migrating monolithic voice and business messaging software to a microservices infrastructure. After accomplishing this mission and reinforcing our client\u2019s trust by providing high-quality results, we readily tackled the next task: to modernize legacy UCaaS software with new features.<\/p>\n During telecom platform modernization, we helped our client move from on-premises to streamlined virtual cloud infrastructure to build a fully featured UCaaS solution. This transition relied on our platform development expertise<\/a> to incorporate innovative features across devices and operating systems, from computers to smartphones.<\/p>\n Over time, cooperation with our client took the form of five dedicated teams, with separate development streams to implement carrier integrations, improved billing<\/a>, big data, business messaging, and platform management. Our technology stack enlarged from mere backend technologies to frontend technologies and data storage, enabling us to complete assigned tasks autonomously. In this way, we broadened our expertise and responsibilities, moving up the value chain.Solution delivered<\/h2>\n
Mature team setup and rapid evolution<\/h3>\n
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