{"id":36922,"date":"2021-09-28T13:55:07","date_gmt":"2021-09-28T11:55:07","guid":{"rendered":"https:\/\/intellias.com\/?p=36922"},"modified":"2024-01-09T14:31:52","modified_gmt":"2024-01-09T13:31:52","slug":"orchestrated-survey-campaigns-with-email-automation","status":"publish","type":"post","link":"https:\/\/intellias.com\/email-automation-for-survey-campaigns\/","title":{"rendered":"Orchestrated Survey Campaigns with Email Automation"},"content":{"rendered":"
Business challenge<\/h2>\n
To deliver top-quality services, we actively gather feedback from our clients with the help of \nindustry-standard satisfaction surveys. By comparing responses against key performance indicators (KPIs), Intellias managers can measure client satisfaction. This allows us to reveal potential problems and identify areas for improvement early on.<\/p>\n
Each survey invitation is tailored to the client in terms of its content and frequency (weekly, monthly, or quarterly). With our growing number of clients, managing survey communication became time-consuming for our employees, imposing too much manual effort. In response, we decided to adopt email automation to optimize our operations.<\/p>\n