{"id":27495,"date":"2024-02-19T15:31:28","date_gmt":"2024-02-19T14:31:28","guid":{"rendered":"https:\/\/www.intellias.com\/?p=27495"},"modified":"2024-08-12T03:41:36","modified_gmt":"2024-08-12T01:41:36","slug":"turbo-charging-business-operations-robotic-process-automation","status":"publish","type":"blog","link":"https:\/\/intellias.com\/robotic-process-automation-use-cases\/","title":{"rendered":"Top RPA Use Cases across Industries with Examples"},"content":{"rendered":"

Despite the hype around machines taking over the world and concerns about artificial intelligence (AI)<\/a> and its penetration into virtually all areas of our lives, not all \u201crobotic\u201d technologies cause such anxiety. Those that can relieve us from routine, repetitive tasks are not just highly appreciated; they are increasingly applied across industries.<\/p>\n

Business process automation has been around for decades \u2014 after all, it\u2019s one of the key reasons why IT as we know it left science labs and landed on billions of office desks around the globe. Getting rid of routine operations and reducing the amount of tedious manual work is what software developers always aspire to achieve.<\/p>\n

Today, basic automation is widely used in industries dealing with large volumes of template-based documents, application forms, and other sets of data that need to be validated, converted, moved along various workflows, or archived for future use. However, as the complexity of such systems grows, it creates a need for more intelligent automation<\/a> (aka autonomous and self-sustaining) solutions. This is why robotic process automation (RPA) applications came into existence.<\/p>\n

In this article, we underscore the significance of directing attention to RPA projects and share compelling RPA examples, going beyond the hype and delving into practical insights and reasons behind their enduring relevance.
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Key benefits of RPA applications<\/h2>\n

RPA technology fulfills an important role, taking over repetitive, monotonous, and dreary tasks that distract users from higher-value work that requires human reasoning, creativity, critical thinking, and, importantly, face-to-face human interactions. Bots never get tired or demotivated, can work 24\/7, and never procrastinate.<\/p>\n

\"Businesses<\/p>\n

Among the major benefits of robotic process automation is that it typically does not require software development<\/a> in the conventional sense, thus saving time and money for companies undertaking RPA initiatives. However, this doesn\u2019t mean that RPA is a point-and-click technology that can be arbitrarily deployed by any employee. Successful cases of robotic process automation implementation<\/a> are based on professional business analysis, deployment and configuration of an RPA framework, and its continual improvement.<\/p>\n

The trend of adopting enterprise RPA technology is strong, and the RPA market is expected to hit the 13 billion\u2013dollar mark<\/a> by 2030. According to a global Deloitte survey<\/a>, over half of large enterprise companies use RPA tools, embedding them into their business processes and immediately enjoying the benefits. These investments have an amazingly short payback period of less than 12 months and come with a number of complementary bonuses, from improved compliance and higher quality to soaring productivity and overall cost reduction through intelligent process automation.
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Read also: Enterprise Platform Solutions<\/a><\/p>\n <\/div> \n <\/div><\/p>\n

Main clusters of robotic process automation projects<\/h3>\n

The benefits of robotic process automation can be narrowed down to several areas:<\/p>\n

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\n<\/thead>\n\n\n\n\n\n\n
Compliance<\/strong><\/td>\nMany routine tasks that support regulatory compliance, such as preparing reports, monitoring requirement changes, or verifying policies against regulations can be assigned to bots.<\/td>\n<\/tr>\n
Business optimization <\/strong><\/td>\nMaking robots part of the business process allows for allocating valuable human resources to more complex tasks. Moreover, leveraging RPA capabilities allows businesses to optimize payrolls by eliminating automatable functions.<\/td>\n<\/tr>\n
Reduced error rate<\/strong><\/td>\nRobots working according to predefined scenarios perform tasks consistently, reducing the probability of errors. As a result, businesses face lower risks of non-compliance, equipment failure or breakdown.<\/td>\n<\/tr>\n
Higher customer satisfaction <\/strong><\/td>\nConsistent performance, 24\/7 availability, and fewer errors raise the overall quality of service. Consequently, RPA adopters are likely to see growing customer loyalty, fewer support requests, and more business coming their way.<\/td>\n<\/tr>\n
Employee satisfaction and retention<\/strong><\/td>\nWith routine and repeated tasks done by RPA services, employees can be more efficient in handling complex cases and feel more satisfied with their work results. In addition, RPA implementation leaves people more time for self-development and education.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n

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At the same time, it\u2019s important to distinguish between RPA applications and the yet nascent cognitive or intelligent automation, a much more advanced and technically complex discipline based natural language processing (NLP)<\/a> , speech synthesis, advanced computer vision, machine learning<\/a>, and many other evolving technologies.<\/p>\n

Intelligent automation continuum<\/h3>\n

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Source:\u202fIBM<\/a><\/em><\/p>\n

Robotic process automation use cases<\/h2>\n

To better understand the impact of this technology on different industries, let\u2019s take a look at how businesses use RPA to automate various processes.<\/p>\n

Mobility, transportation, and logistics<\/h3>\n

The transportation\u202fand logistics<\/a> industries offer perfect examples of robotic process automation adoption. With hundreds of manual operations in offices and warehouses and complex fleet management and order processing systems, these industries can benefit from automation in more than one way:<\/p>\n